Home

Support and Warranty

Support and Warranty

Technical assistance and claims

FUNCTIONALITY

FUNCTIONALITY

QUALITY

QUALITY

INNOVATION

INNOVATION

WARRANTY

WARRANTY

All our products come with a warranty against manufacturing defects. Each product has a specific warranty that you can review and claim upon receipt. Warranty and support are values ​​that set us apart. When you purchase a product from Grupo Fadiar, you are buying peace of mind and quality. Our technical service team is ready to assist you.

Claims Process

  1. 1. Contact support by phone, email, or WhatsApp.
  2. 2. Register your purchase and serial number.
  3. 3. Technical assessment and resolution (repair or replacement) within a maximum of 15 business days.

Contacts

  • •Warranty reports: +53) 63445640

    (Monday to Friday, 9 a.m. to 4 p.m.)

  • •Customer Service: +53) 63513228

    (Monday to Friday, 9 a.m. to 4 p.m.)

1
2
3
4
5
6
7
8

Frequently Asked Questions

How do I activate my product warranty?
What does the warranty cover?
Where can I get my product repaired?